We work with small and medium sized hospitals who either don't have the budget or the staff available to perform the in-depth patient safety never event investigations necessary to prevent future incidents from occurring. Unlike other companies, we don't find problems that fit our solutions. We work with your organization to come up with innovative solutions that fit your needs and solve your problems.

We look at the three major indicators of future never events occurring: past incidents, organizational policies, and the current environment of the organization, in order to design a plan of improvement that will work for you.

We can provide staff training via internet based learning that your staff can do at their convenience.

We help you improve your patient safety and satisfaction scores as well as increase your Medicare, Medicaid and private insurance reimbursement rates for approximately the same cost as only a few never event incidents. The prevention of never events can add hundreds of thousands of dollars to your bottom line.

All of our investigations are performed following the standards of Total Quality Management. We take pride in using our background in quality assurance and nursing to improve patient safety in the hospital environment. 

We are fully compliant with all HIPAA regulations and do not request patient names or specific indentifying information except age and gender. We properly store and dispose of any confidential information that you share with us.